Terms & Conditions
By booking an appointment, you agree to the following terms:
Appointments & Cancellations
Appointments must be cancelled or rescheduled at least 24 hours in advance. Failure to do so may result in a cancellation or non-attendance fee.
Billing & Medicare
Bulk billing is available for eligible clients with a valid GP referral under Medicare (telehealth services only).
It is the client’s responsibility to ensure a valid referral is provided prior to the appointment.
Clients without a valid referral will be privately billed.
Private Fees & Payments
Payment may be required at the time of booking or consultation. Online payment options may be available.
Home Visits
Home visits are available within Canberra and surrounding regions. Additional travel fees may apply depending on location.
Client Responsibility
Clients are responsible for providing accurate and complete medical history, including any relevant medical conditions, medications, and test results.
Clients must provide any requested medical reports or documentation required for appropriate care.
Clinical Information & Advice
Nutrition advice is based on the information provided by the client. The practitioner is not responsible for outcomes resulting from incomplete or inaccurate information.
Telehealth Services
Telehealth consultations are provided via phone or video. While all efforts are made to provide high-quality care, telehealth may have limitations compared to in-person consultations.
Privacy & Confidentiality
All personal and health information is handled in accordance with the Privacy Act 1988 (Cth) and relevant Australian health privacy regulations.
Results Disclaimer
Individual results may vary. No guarantees are made regarding specific health outcomes.
Emergency Situations
This service does not provide emergency medical care. In case of an emergency, please call 000 or attend the nearest emergency department.